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Terms & Conditions

Introduction

www.ioli-lingerie.com (hereinafter “e-shop”) is the online store created and operated by the societe anonyme with the name “Peparithos SA” (hereinafter Company) based in Athens (Kapsali 1, 10674 Kolonaki), phone 210-3601873, for the distribution of products through the Internet.
Please, before visiting or using the e-shop of our Company, carefully read the following Terms and Conditions of Use. Any access on your part to the material that you will find in the e-shop and any use of it are subject to these Terms and Conditions of Use. If you choose to visit or use the e-shop, it is presumed that you have read, understood and that you fully comply with these Terms and Conditions of Use.

Terms of Use

The e-shop reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and transactional manners. The e-shop undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.

Information and products provided

The e-shop is committed to the completeness and validity of the information provided on the website www.ioli-lingerie.com, both in terms of the existence of essential features that are described on a case-by-case basis for each product it has, as well as for accuracy of the data concerning the services provided by the e-shop, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.

Limited Liability
The e-shop can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability. The e-shop is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also the e-shop has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

Intellectual property rights

The entire content of this website (www.ioli-lingerie.com) is protected by the copyright provisions and is the exclusive property of Peparithos SA or third parties. The contents of this website may not be copied, except for non-commercial personal use, without prejudice to all the rights of the company, and therefore may not be further copied, reproduced or redistributed otherwise. Except as expressly provided herein, you may not copy, report, download, distribute, modify, reproduce, republish or retransmit all or part of any information, text or document on this website or any other online copies, or to do any work based on photos, text or documents of our website, without the explicit written consent of the company. Nothing contained on this website will be construed as granting any license or right in respect of any copyright or industrial right or patent or trademark or logo of the company or any third party.
The names, images, logos and insignia that represent Peparithos SA and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive marks and insignia of Peparithos SA and / or of www.ioli-lingerie.com and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and display on the websites www.ioli-lingerie.com should in no way be construed as a transfer or assignment of their license or right of use.

User obligations

Users of www.ioli-lingerie.com websites accept that they will not use them and the e-shop to send, publish, send by e-mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, libelous, constitutes a violation of someone else’s privacy, shows empathy or expresses racial, ethnic or other discrimination, may cause harm to minors with anyone may not be transmitted in accordance with law or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered in confidentiality agreements), violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes; files or programs, that are designed for the purpose of interrupting, causing damage, destroying or obstructing the operation of any software or computer hardware, intentionally or unintentionally violating the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store users’ personal data…

Confidentiality of transactions

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to Peparithos SA is confidential and Peparithos SA has taken all necessary measures to be used only to the extent that it is deemed necessary in the context of the services provided. Peparithos SA does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority. In the event that Peparithos SA uses third parties to support its systems, it takes care to ensure confidentiality. You can request any information kept about you as well as their correction in case you can document the existence of an error. For your own safety, you should also treat all information provided through the service as confidential and confidential and do not make any disclosure to third parties.
These cookies are necessary for the basic operation of the website and therefore are always enabled. These include cookies that store your information while you are on our pages or, if you want, at each of your visits. They also allow the addition of products to the cart and the checkout process, while helping to solve security problems and comply with regulations.

Secure Transactions

Peparithos SA recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the Online store of Peparithos SA is achieved by the following method:

User identification

Your e-mail and the personal secret security code (password) are used for your identification, which every time you enter them, provide you with absolute security access to your personal data. Allows you to change your Personal Security Code (password) and your e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of Peparithos SA is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.

Payment Options

  1. Cash on delivery – payment upon receipt of the order at your place. Pay your order in cash to the employee of the courier company upon delivery, at your place.
  2. Credit/Debit card payment. The e-shop cooperates with ALPHA BANK for the credit card payment service. Credit card payment is a completely secure payment method for our customers. The company Peparithos SA will never know the information of your card or your account. For the payment of the order, it redirects you to a special website of the bank ALPHA BANK without coming into contact in any case with the data and data of your credit card. This information is transmitted by you using encrypted connection (SSL) to the bank through the bank’s secure transaction systems.

Privacy

While browsing the pages of www.ioli-lingerie.com and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information about you (name, profession, email address, etc.). Any personal information you provide anywhere on the pages and services of the www. ioli-lingerie.com, are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of Law. 2472/97 on the protection against the processing of personal data, as in force from time to time. The online store www.ioli-lingerie.com operates in accordance with applicable Greek and Community legislation and safely keeps your personal data for as long as you are registered in a service of www.ioli-lingerie.com which are deleted after any termination of the transaction. The personal data you declare in the online store www.ioli-lingerie.com are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction. The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of law 2472/1997.
The information we request from you:

Personal information:

Each visitor can browse the online store www.ioli-lingerie.com without giving any personal information. We will only need personal information when you sign up and create an account. At this stage you will only be asked for your e-mail in which you can if you agree to receive our informative e-mails. If you order products then you must also enter details regarding your transaction with us. Mandatory and necessary information for each transaction is your name, a telephone number, address (street, city, postal code), shipping address of the order and type of document (receipt, invoice). Optionally we ask for information such as mobile phone number (in case we need to contact you directly) and profession.

Cookies:

www.ioli-lingerie.com uses identification traces for a comfortable shopping experience. Session cookies are used only to identify that you are entering the site, so you do not have to ask for a password on all pages that contain data transaction. If your web browser is configured to reject traces of identification, you will not be able to use the purchasing services of our online store. In this case, you can easily change this setting.

Purchase of Products

Peparithos SA makes every effort to provide high quality services. However, cases of errors in prices and secondary product features can not be ruled out and it can not be guaranteed that there will be no downtime of the website or “human” errors when updating / listing the price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Sales Department at +30 210 3601873 or via the form communication of the website.
Upon completion of the registration of your order you will receive an automated e-mail which will state the details of your order.
You can see the progress of your order through the e-shop at the link “My Account”
Generally, in case your order is pending, a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site. We invite you to make sure that these e-mails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.

Delivery Options

Via Comet Courier within Attica and ACS for the rest of Greece and Cyprus either by credit or debit card or by bank transfer. Delivery time 1-7 working days depending on the region and the period. Please note that during periods of extreme weather or strikes as well as in any case of force majeure, the execution and delivery time of your order may be affected. For more information see the Shipping Methods.

Order Cancellation and Returns

Cancellation of the order can be done in the following cases:
Before the order is completed, during the electronic ordering process you can remove the quantities of products from your cart by clicking the delete button. If the online order has been completed but the product has not been invoiced / shipped yet, you can call +30 210 3601873 and we will cancel your order.
In case your order has already been invoiced but you have not yet received it and you wish to cancel it, then contact us immediately at +30 210 3601873 and provide the details of your order. We will inform you immediately about all your options.
After receiving part of the order and if you do not want the balance to be sent then call us at +30 210 3601873 or contact us via the contact form on the website, explaining the reason you wish to cancel the balance of the order. We will inform you immediately about all your options.
Changes / Returns
You reserve the right to return all or part of the order within 14 calendar days from the date of receipt.
The company will not accept any return incurred by shipping costs and is made with another courier company other than the partner which is the Comet/ACS courier.
A necessary condition for the return to be accepted is that the product is in perfect condition, in the original packaging as you received it and that the special markings (tabs / barcodes) have not been removed.
The packaging of the returned product must be the one that was initially selected by our company to accompany the order and must be in excellent condition as it accompanies it. Our company may not accept the returned item in case of non-use of this package.
You must include a copy of the retail receipt or invoice to legitimize your purchase right.
We inform you that the company does not bear any responsibility for any damage or deterioration of the products after their use and is not obliged in any case to replace them.
To make a product change you must place a new order with the new product you wish to purchase and in the details field (fill in the comments) state that it is a change of order with the number -AAA- corresponding to in your original order. Otherwise you can by phone with our service center.
In case the amount of the new product is smaller than the previous purchase that is to be changed, the difference in value is refunded, in any other case the payment of the resulting difference is charged to the new shipment.
The purchase price is valid for the change of products. Free returns are for orders within Greece.
Returned items that do not meet the above conditions will not be accepted and will be returned to the recipient at his own expense. For more information please check on our Returns Policy section.

Each return should be sent to: Peparithos SA Department: ioli-lingerie.com Kapsali 1, 10674 Kolonaki, Athens Greece tel. 0030 210 3601873

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