Privacy and Cookies Policy
This Policy describes the types of personal data collected when you use the Website as well as how you use, share and protect your personal data. It also explains the options you have regarding your personal data, as well as how you can contact us.
Who is responsible for processing your personal data?
The company is responsible for the processing of your personal data, which depends on how you interact with our Website, as well as with the location where you are.
What personal data do we collect and when
For your best experience, we ask that you submit some personal data to us in order to provide you with our products or services online. For example, when shopping, contacting our customer service, asking for news, creating an account, participating in our events or contests, or interacting with our Website. This personal information includes the following:
Contact details, including name, email, no. contact telephone number, full postal address and billing address of the order
Login and account information, including username, password, and unique user ID Personal information, including gender, city, date of birth and shopping history, payment or credit card details, personal preferences, such as marketing and cookies.
When you interact with our Website, the technology platforms that provide the experience automatically collect and share data with https://ioli-lingerie.com “www.ioli-lingerie.com. For example, your web browser or mobile device may share certain data with https://ioli-lingerie.com “www.ioli-lingerie.com as these devices interact with the online store . More information about these practices can be found in the section on Cookies and pixel tags below. This data includes the following:
Device IDs, dial-up status, network access, storage information and battery information, Cookies, IP addresses, referrer headers, web browser and version IDs, and web beacons.
Why and how we use (process) your personal data
We use the personal data we collect from you for the following purposes:
To provide information about the Website and the Services you request.
When you use our Website, we use your data to provide you with the product or service of your choice. For example, if you make a purchase on the website https://ioli-lingerie.com “www.ioli-lingerie.com, or attend an event or promotion, we will use the contact information you provide to contact us about your purchase, event or promotion. If you contact our customer service, we will use the information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.
To share information about our products, services and events, as well as for other promotional purposes.
To modify your subscriptions (for communication via email or SMS) or to choose not to receive updates at www.ioli-lingerie.com modify your preferences in the section “view or change my profile” (view or change my profile) of our Website. You can also contact us to exercise your rights regarding your personal data through the contact information provided in the “Questions and Comments” section below or by sending an email to email@example.com.
If you are already a Customer of the Company (for example, if you have placed an order with us), we may use the email address you provide to send us marketing updates about our similar products or services unless you have already chosen not to receive such content. In other cases, we ask for your consent to send you marketing information about our company’s products, services, events and promotions. Where required by law, we will also seek your consent to send marketing updates.
For the operation, improvement and maintenance of our business, products and services we can use the data you provide to us for our business. For example, when making a purchase, we may use this information for accounting, auditing, and other internal functions. Another example is that we may use your data about how you use our products and services to improve your user experience, to help you identify technical and service issues, and to manage our Website.
We may also use your personal data in other ways and we will provide specific notices when we collect the data, while securing your consent where needed.
Sharing of your personal data by the Company “https://ioli-lingerie.com” www.ioli-lingerie.com shares your personal data with:
Affiliated companies of the Company for the purposes and within the terms mentioned above
Third party service providers that process personal data on behalf of “https://ioli-lingerie.com” www.ioli-lingerie.com, for example for credit card and payment processing, transfers and deliveries, management and maintenance of our data, email distribution, research and analysis, management of brand and product promotions, and management of certain services and items.
We may also transfer any personal information we hold about you in the event of the sale or transfer of all or part of our business or assets (such as in the event of a reorganization, transfer, liquidation or liquidation).
When you use certain social media items on our Website, you may create a public profile that includes information such as username, profile picture and city. You can also share content with your friends or the general public, including information about how you interact with https://ioli-lingerie.com “www.ioli-lingerie.com. We encourage you to use the tools we provide to manage your use of the Company’s social media in order to control the information you make available through the Company’s social media data.
Protection and management of your personal data
Encryption & Security:
We use a variety of technical and organizational security measures, including encryption and authentication tools, to protect the security of your personal data. Your personal data is contained in secure networks and is only accessible to a limited number of people who have special access rights to those systems.
Some of the recipients of the data with whom the Company shares your personal data may be located in countries other than the one where the initial collection of your personal data took place. Legislation in those countries may not provide the same level of data protection as the country that originally provided your personal data. However, when we transfer your personal data to recipients in other countries, we will protect your personal data as described in this Policy and in accordance with applicable law.
If you are located in the European Economic Area (hereinafter referred to as the “EEA”) or in Switzerland, we take steps to comply with applicable legal requirements and ensure adequate protection for the transfer of personal data to recipients in countries other than the EEA or Switzerland.
Preservation of your personal data: We retain your personal data for as long as necessary to fulfill the purposes of their collection, unless otherwise provided by law.
Your rights regarding your personal data: You have the right to request the following: (i) access to your personal data, (ii) correcting your personal data if it is incomplete or inaccurate, or (iii) deletion of your personal data. You also have the right to refuse the processing of your personal data for compelling legal reasons in relation to your particular situation. In the event that we have secured your consent to the processing of your personal data, you have the right to withdraw your consent at any time. You also have the right to refuse the processing of your personal data, such as choosing to refuse their use for direct marketing purposes.
Current legislation and practices change over time. If we decide to update our Policy, we will post the changes on our Website. If we make substantial changes to the way we process personal data, we will send you prior notice or, when required by law, seek your consent to make such changes. We strongly recommend that you read our Policy and be regularly informed of our practices. This Policy was last modified in September 2020.
Questions and comments
If you wish to comment or have questions or concerns, or if you wish to exercise your rights regarding your personal data, please contact our Customer Service Services, or our Privacy Office at:
Kapsali 1, 10674, Kolonaki, Athens.
You can also send an email to firstname.lastname@example.org.
If you contact us through a private complaint, it will be evaluated in order to resolve the issue in a timely and effective manner.
The following paragraph is added to the subsection entitled “Retention of your data” of the section entitled “PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA”:
Specifically, this includes the following elements: (i) website access and usage records – 6 months, (ii) records of contracts, payments and supply of goods – 5 years, and (iii) records of customer complaints and disputes – 3 years. We will ensure that every third party who processes your personal data on our behalf complies with the same retention periods “.
Destruction of your data: We will immediately destroy your personal data when we no longer need it. If personal data is printed on paper, the corresponding documents will be torn or burned. “If personal data is stored in electronic form, the corresponding files will be destroyed using irreversible technical methods.”
The subsection entitled “Your rights to your personal data” in the section entitled “PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA” is hereby deleted and replaced in its entirety by:
Your rights regarding your personal data: You have the following rights: (i) access to your personal data, (ii) correction of your personal data in case it is incomplete or inaccurate, or (iii) delete your personal data at any time. You also have the right to request the suspension of the processing of your personal information, subject to the relevant legislation. In the event that we have secured your consent to the processing of your personal data, you have the right to withdraw your consent at any time. You also have the right to refuse the processing of your personal data, as you choose to refuse the use of them for direct marketing purposes “.
Compliance with the General Data Protection Regulation
would like to inform you about the General Data Protection Regulation (GDPR). The https://www.eugdpr.org/”General Data Protection Regulation (GDPR) is valid from May 25, 2018 and allows everyone to better control their personal data.
The following is an indication of some of your rights regarding your personal data:
The right of access
The right of correction
The right to delete
You can contact the Data Protection Officer via email at email@example.com
We consider it important to know what cookies are used on our website and for what reasons they are used. Our goal is the correct information and protection for you and the best experience from your visit to our website.
Cookies are used to analyze how visitors use our website, how they browse or if they encounter a problem so that we can correct it. All information collected by these cookies is anonymous and is used only to improve the structure and content of the website.
When you visit a website via computer, mobile phone or other electronic device, small files, the so-called “cookies” are sent and stored in the browser from which you navigate, recognizing this device in case of future visits to the same website. These files, among other functions that perform, “remember” the user’s choices and preferences, contribute to the improvement of the services provided and the content of the website and based on them, the online ads and offers are formulated and adapted to each user.
The online store “https://ioli-lingerie.com” www.ioli-lingerie.com “asks you to accept cookies for the purposes of performance, social networking and advertising. Social networking and advertising cookies are provided by third parties to offer you social networking features and personalized advertising.
To see more information or to change your preferences, select Cookie settings at the bottom of the website. For more information about these cookies and the processing of your data, see the Privacy and Cookies Policy.
You can change your preferences at any time by selecting the Cookie Settings item at the bottom of the page. See the Privacy and Cookies Policy for full details.
The most basic categories into which Cookies are divided are the following:
These cookies are necessary for the basic operation of the website and therefore are always enabled. These include cookies that store your information while you are on our pages or, if you want, at each of your visits. They also allow the addition of products to the cart and the checkout process, while helping to solve security problems and comply with regulations.
We use to improve the functionality of the site, recording anonymous information about how visitors use it. In some cases these cookies allow us to process your requests faster and remember your selected preferences. By removing the use of these cookies you may no longer receive personalized product suggestions and delays in the performance of the website.
Targeted Advertising cookies
Targeted advertising cookies help to create content relevant to you and your interests / preferences. They are used to collect anonymous information that contributes to the better personalization of the ads so that they meet the interests of the users, inside and outside the website of the online store. In some cases, these cookies involve the processing of your personal data. For more information about the processing of personal data, see the Privacy and Cookies Policy
These are cookies that utilize the way visitors
use the site (for example, which pages they visit most often and if they receive error messages from web pages). These cookies are used for statistical purposes and to improve the performance of a website.
Google Tag Management Cookies. Used by Google to prepare google tag manager and google analytics.
Google Analytics Cookies. Used by Google to collect information about how visitors use our site to help us improve the site. Collects information anonymously, including the number of visitors to the site.
The user can change the settings of the browser to prevent the storage of cookies on his computer without his explicit consent. The “help” section of the browser usually provides details on how one can manage the setting of cookies on all websites visited.
In case the absolutely necessary Cookies are rejected, the whole website or part of it may not be accessible.
You can change your preferences at any time by selecting the Cookie Settings item at the bottom of the page. See the Privacy and Cookies Policy for full details